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Terms & Conditions

Last updated: October 2025

Welcome to Pembrokeshire Christmas Light Walk.

These Terms and Conditions govern the use of our website www.pembrokeshirechristmaslightwalk.co.uk and the purchase of tickets for our events.

By purchasing a ticket or using our website, you agree to these terms in full.

1. General Information

Pembrokeshire Christmas Light Walk (“we”, “our”, “us”) operates this website and organises the light trail event held at Scolton Manor, Pembrokeshire.

We reserve the right to update, amend, or replace any part of these Terms & Conditions at any time. Continued use of the site after changes are posted constitutes acceptance of those changes.

2. Ticket Purchase and Entry

  • All tickets must be purchased in advance via our official website.
  • Entry is only valid for the date and time slot shown on your ticket.
  • Children under the age of 16 must be accompanied by a responsible adult.
  • We reserve the right to refuse entry or remove any person behaving inappropriately, causing disruption, or posing a safety risk.

3. Refunds and Exchanges

  • Tickets are non-refundable and non-transferable except in the event of cancellation by Pembrokeshire Christmas Light Walk.
  • If the event is cancelled, ticket holders will be offered either an alternative date (if available) or a full refund.
  • No refunds will be issued due to weather conditions, illness, or failure to attend.
  • In the event of force majeure (including extreme weather, power failure, or unforeseen safety issues), we reserve the right to alter or cancel the event without liability beyond the face value of the ticket.

4. Event Conditions

  • The event takes place outdoors. Please wear suitable clothing and footwear for winter weather and uneven ground.
  • Lighting and effects may include flashing lights, strobes, and loud sounds. Those with light or sound sensitivities should take this into consideration.
  • Visitors must follow all safety signage and staff instructions at all times.
  • We cannot accept responsibility for loss or damage to personal belongings.
  • Alcohol and illegal substances are strictly prohibited.
  • Dogs are not permitted unless they are registered assistance animals.

5. Photography and Media

  • By attending the event, you consent to being photographed or filmed for promotional purposes, including on our website, social media, and future marketing.
  • Visitors are welcome to take personal photographs, but commercial photography or filming is prohibited without prior written consent.

6. Accessibility

We aim to make the trail as accessible as possible, but please be aware that some paths may be uneven or affected by weather conditions.

Visitors with specific access requirements are encouraged to contact us prior to booking for more information.

7. Liability

  • Attendance is at your own risk.
  • Pembrokeshire Christmas Light Walk will not be liable for any injury, loss, or damage to persons or property arising from attendance, except where caused by our negligence.
  • Nothing in these terms affects your statutory rights.

8. Third-Party Vendors

Food, drink, and fairground attractions at the event may be operated by independent vendors.

We are not responsible for the quality, safety, or operation of these third-party services.

9. Website Use

  • All content on this website, including text, images, and logos, is owned or licensed by Pembrokeshire Christmas Light Walk.
  • You may not copy, distribute, or use any material without prior written consent.
  • We take reasonable steps to keep this website secure and accurate but cannot guarantee it will be error-free or uninterrupted.

10. Contact Us

For any questions or concerns regarding your tickets or these Terms & Conditions, please contact us at:

📧 info@pembrokeshirechristmaslightwalk.co.uk

📍 Pembrokeshire, United Kingdom